Return/Exchange Policy

Terms and Conditions

General Return/Exchange Guidelines 
Please contact us at bebasboutique@gmail.com prior to sending any returns/exchanges back to us. 
You are responsible for return shipping charges that are not related to a defective product or product that was damaged during initial shipping to the customer. 

Returns 

14 Day Return Policy – Unused Products Only 
Returns are only accepted within 14 days of the date of purchase. To be eligible, your item must be unused and in the same condition that you received it. 
To process your return, we require a receipt or proof of purchase-email this to bebasboutique@gmail.com. You will be responsible for returned shipping costs. If the product is received by us within 14 days of purchase in unused and undamaged condition, we will refund your purchase. 
***Sewing Cabinets and Cutting Tables are exempt from being returned. These goods are non-returnable/refundable. 

Exchanges (Defective/Damaged in Shipping Products Only) 
30 Day Exchange Policy – Defective Products Only 
Defective products may only be exchanged within 30 days of purchase. In order to process your exchange, we will need your receipt or proof of purchase, description of defect (including photos), and any other information about your use of the product that may help us understand the potential defect emailed to bebasboutique@gmail.com.

We will repair or exchange the product as needed. If Beba's LLC determines that repair or replacement of a defective product is not practical, we will provide a refund. Depending on where you live, the time it may take for your repaired/replacement product to reach you may vary. 

Damaged in Shipment 
Be sure to inspect your product once you receive it. Any damage from shipping must be reported within 14 days of receipt of the product. If you receive your product and it has been damaged during shipment, please email us at bebasboutique.com right away. Include a description of the damages, and include pictures if possible. This information is extremely helpful to us in making sure that our products are packaged and shipped properly. We will arrange for the damaged products to be replaced. 

Refunds 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Exchanges 
We only replace items if they are defective or damaged. 

Shipping 
To return your product, please contact us at bebasboutique@gmail.com. 
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, any shipping costs paid for by Beba's LLC will be deducted from your refund.